Danielle L. Miller

fCXO, Fractional Chief Experience Officer

Danielle builds engagement systems that hold up under pressure, a discipline she learned long before her career in Corporate Wellness and Benefits: during her ten years of active duty in the United States Air Force.

During her years in military uniform, she established Global Patient Evacuation training and technology infrastructure that could not afford to fail, coordinating people, federal agencies, and resources under real deadlines to save lives. It was there she pioneered computer and video-based instruction to train federal personnel remotely, an early conviction that the right technology makes expertise scale. That conviction is the foundation of Bench Engage.

After her military service and completing her B.S. in Worksite Health & Wellness, she carried that operational discipline into Corporate Wellness. She began her career as the Wellness Coordinator at Southwest Airlines, followed by the same role at American Airlines, where she learned to run engagement programs and product development across global, complex workforces. At GM Financial, she now leads well-being, recognition, and engagement initiatives across North and Latin America, translating program data into the kind of results leadership can measure. She is a Certified Wellness Practitioner (CWP) through the National Wellness Institute (NWI), Certified Mental Health First Aider (MHFA), and recently completed her Data Analytics Certification.

Most recently, her work has earned:

  • 2025 Power9People honoree, 360West Magazine
  • 2025 Cigna Healthy Workforce Finalist
  • 2024 Healthiest Employer Texas Award
  • 2021 Cigna Healthy Workforce Designation

Through Bench Engage, Danielle brings that full arc to her clients. She partners with organizations to strengthen both their engagement platform technology and the people it serves: assessing the platform through the lens of product development, guiding AI implementation, lifting participation, and managing the vendor relationships that quietly make or break a program. The same instincts that coordinated Federal agencies under pressure now align product developers, vendors, and leadership around engagement infrastructure that lasts. For organizations that want a partner who can read the analytics, command the operation, and deliver results that hold and retain top talent, Danielle has done it where the stakes were highest.

Outside of the office, Danielle is an avid upland and waterfowl hunter. She enjoys training and hunting with her two bird dogs, Sarge and Briggs. She loves to travel with her husband and two teenage daughters, show her quarter horses at NRHA events, and spend time in her vegetable garden flexing her green thumb. She is on the board of YMCA Camp Carter in Fort Worth, Texas, is an active member of the DFW Business Group on Health (DFWBGH) and the Society for Marketing Professional Services (SMPS), and is passionate about connecting with military veteran non-profit organizations to foster continued camaraderie post-military service.

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